Logistics Service Coordinator (Hoek)

Within the dynamic world of road logistics we are looking for a Logistics Service Coordinator Road (LSC). Do you speak English, have a (minimum) MBO4 diploma and work well in a team? Then read on to learn more about this new opportunity at Dow.A logistics service coordinator completes the following tasks:Meets the customer requirements to ensure on-time delivery and lowest cost-to-service product transportation to the final destination.Monitors timely shipments by Logistics Service Providers from origin.Monitors systems transactional activity and resolves transaction failures.Identifies non-compliance of Logistics Service Providers and takes appropriate action and supports logistics Quality Measure resolution.Resolves logistics issues in the material flow work process to ensure compliance with customer requirements.Verifies if logistics capability versus special requirements can be matched.Responsible for accuracy of logistics data and accurate logistics charges.Manages non-standard orders, changes and exceptions requiring different transport arrangements. Monitors and checks the shipment creation process, arranges transport, checks compliance with loading dates and/or times.Checks, approves and books (additional) logistics costs in SAP timely.Handles small claims procedure.Communicates special delivery requirements to the carrier and finds alternative carriers to deliver specific shipments.Registers non-compliances and associated corrective actions in the quality measure. Escalates repetitive non-compliances to focal point.Processes high value or legally complex claims and determines correct course of action.Wat doe je als Logistics Service Coordinator?The LSC provides the day-to-day logistics support and expertise in arranging transport, managing logistics issues, and resolving exceptions that occur in the transaction and execution of shipment orders within the material flow work process.Wat kun je?The requirements for the role are as follows:At least an MBO diploma, preferably in logistics/supply chainWorking proficiency EnglishWorking proficiency German is a bonusKnowledge of ExcelThe critical competencies required for success are: understanding customer needs, team work and collaboration, taking initiative, time management, attention to details and multiple tasks, interpersonal effectiveness, communicationWat krijg je?We offer a longterm full-time position, where you get the opportunity to develop yourself in the field. You will receive a competitive salary, which is based on your CV. In addition, commuting costs are reimbursed at €0.19 per kilometer (max. 75 kilometers one way) and, if applicable, you will be reimbursed for the Westerscheldetunnel passages at a T-tag rate. You have to purchase the T-tag yourself.Are you interested in pursuing this great opportunity? Send an English CV including motivation to thessa@depooter.nl.Waar ga je werken?Dow Benelux Integrated Center (DBIC) in Terneuzen is the international service provider for DOW Chemical Company and the employer of more than 700 talented employees, who together represent more than 50 different languages and nationalities from all over the world. DBIC's b and multicultural team supports the joint ventures in a wide range of areas, such as logistics, customer service, finance, human resources, translation and much more.