Floor Supervisor (m/f) - Motel One Amsterdam

By opening the Motel One Amsterdam we are setting a further milestone in our expansion. The new Motel One will be the first hotel in the Netherlands, with 320 rooms and a spacious One Lounge. Situated in the district „The Zuidas“ (eng. South Axis), Amsterdam's new Finance Centre in the south of the city, the hotel is close to the most important law and consulting firms as well as to the conference and exhibition centre  „RAI“.Public transportation is located in front of the hotel and takes the hotel guests in 15 minutes to the historical centre of Amsterdam.  The opening is planned for summer 2015.Job DescriptionAbout Motel OneThe Munich based Motel One Group has 75 hotels with more than 20,000 rooms in Germany, Switzerland, Belgium, the Netherlands, the Czech Republic, the United Kingdom, Austria, France and Spain. Motel One started in 2000 by 'Dieter Muller' a German Entrepreneur, with a promising vision of providing high-quality interiors, exclusive designs, excellent service and outstanding locations at attractive prices. Motel One's motto is "Like the Price, Love the design" Motel One positions itself as a low budget design hotel and it is the pioneer of this concept in Germany. From 2000 to 2010, Motel One proved itself as the 'Best Budget Hotel in Germany' by earning this award in 2010 from the German Institute for Service Quality. Furthermore, high occupancy and a large number of satisfied guests also attest to this tag. From 2010 until now, Motel One has been able to expand even outside Germany by implementing its strategy of high-quality product and design standards, combined with excellent city center locations and a very attractive price. In 2015, Motel One Group opened its first Hotel in the Netherlands, "Motel One Amsterdam ", right in front of Amsterdam RAI Conference Center. In 2017, second Hotel was opened in the Netherlands: ‘Motel One Amsterdam- Waterlooplein'.   2015 - Motel One is awarded the prestigious “German Marketing Award” as the first hotel brand.2016 - Motel One is again awarded “Best Budget Hotel in Germany” as well as “Entrepreneur of the Year” by Ernst & Young.2016 - Dieter Müller receives the IHIF Lifetime Achievement Award, considered as the Oscar of the hotel industry2017 - Motel One is awarded “Top National Employer” by the magazine Focus in collaboration with Xing and kununu, as well as “Innovator of the Year” by the trade magazine “Brand Eins”. Floor Supervisor (m/f) Your remit:Floor Supervisors with Motel One assist with the smooth and efficient operation of the Housekeeping Department. Our Floor Supervisors are responsible for ensuring all guest rooms and public areas are cleaned and presented to Motel One brand standards.As a Floor Supervisor with Motel One, you will be primarily responsible for performing the following tasks to the highest standards:Assist with the organisation of the Housekeeping Department, including implementing all necessary standards and work flow schedulesDaily deployment and supervision of external contract cleaning company staffDaily monitoring of cleanliness standards in guest rooms and all public areasDaily inspection of house operations with a view to troubleshootingReport maintenance faults to Maintenance Technician and liaise with them regarding repairsAssist with the implementation and maintenance of the Motel One internal quality assurance system and the integrated check listsMonitoring of storage cupboards and housekeeping trolleys to ensure they are sufficiently stocked and well presentedSecondary cleaning if required and/or liaison with external contract cleaning company staffDemonstrate a high level of customer service at all timesMaintain good communication with all departments in the hotelEnsure that both the GM and Head Housekeeper are kept fully aware of any relevant feedback from guests and, or, other departmentsComply with hotel security & fire regulations and all health & safety regulationsJob RequirementsYour profile:Floor Supervisors at Motel One are always working on behalf of our guests and working with other team members. At Motel One “We Focus on Personality” when recruiting new team members and to be successful in this role, you should have the following attitude, behaviours and skills:Previous experience working in a similar position within a hotel environment welcomedPassionate and enthusiastic with a positive approachGood communication skillsCommitment to delivering a high level of customer serviceWell presented with a professional attitudeAbility to work on your own and as part of a teamFlexibility to respond to a range of different work situationsExcellent eye for detailYou will love it! This promise we do not only give to our guests, but also to our employees. Because being part of a successful concept is fun, if you participate in it actively.   Motel One Incentive System – You participate in the company success and therefore receive an attractive bonus!Motel One Campus – At our new training academy in Munich you will take part at diverse training and study programs!Motel One Goes International – Exciting career opportunities and flat hierarchies are waiting for you at one of our new Motel One destinations. Take that chance to develop in a dynamic and employee related company. We are looking forward to receiving your online application!